Airport Customer Service Agent Resume

Airport customer service agent is one of the most frequently sought after airport posts. If you think you are dynamic, physically and mentally strong, a good communicator and able to adjust with the fast paced working environment at the airport, airport customer service agent is the post you should apply for. While applying, of course, you need to prepare an impressive résumé enumerating your relevant abilities, skills and competencies. Here is a sample airport customer service agent résumé for you to refer to. The résumé has been prepared taking into consideration the current standard format of résumé writing. Follow this format and the job will follow you. All the best!


Airport Customer Service Agent Resume Example

Williams Burgess
1067 Saint Clair Street
Jackson, MS 39213
Home: 662-610-1437
Mobile: 8087456987
Email id:

Job Objective:
I am in search of the challenging post of an airport customer service agent in a reputed airline company where I could put my knowledge into practice and utilize my skills and rich experience for the benefit of my employer while achieving self growth as well

Summary of Qualifications:
•Extensive knowledge of the routine airport procedures including fight management and ticketing and reservation bookings
•Love for the job accompanied by determination, dedication, devotion and discipline
•Profound ability to adapt with the fast paced airport environment
•Working knowledge of all the relevant computer applications with a deft hand in operating MS Office and internet
•Iron willpower which proves a boon while handling stressful situations during the daily transactions
•Flexibility in working hours and ability to work efficiently even for log durations
•Proven ability to analyze and evaluate important data quickly and accurately
•Excellent communication skills which help a great deal while handling daily correspondence
•Ability to provide prompt service to the customers with a smiling face
•Impressive personality and physical and mental fitness

Professional Experience:
Supersonic Aviation Inc, MS
Airline Customer Service Agent, February 2008- till date
Duties and Responsibilities
•Greeting passengers at the airport with a smiling face
•Keeping all the necessary information regarding the arrivals and departures of flights at the airport
•Coordinating with the crew members on board the flight and sorting out the issues related to the cleanliness practices in the cabin area
•Ensuring a smooth and regular supply of food items and potable water
•Responding to the customer enquiries at the airport both in person as well as on phone
•Making online reservations for various itineraries made possible by Supersonic Aviation
•Making announcements regarding the flight arrivals and departures and safety instructions
•Performing many other relevant tasks as and when required

Associate Degree in Public Relations, The University of Mississippi, MS, 2007

Mr. Stewart Clark
Airport Manager
Supersonic Aviation Inc, MS